What if I need to reschedule my appointment?
hradmin2022-10-04T13:50:52-07:00Our Appointment Cancellation and No-Show policies still apply to member treatments.
Can I buy a gift card using my membership balance?
hradmin2022-10-04T13:50:39-07:00No, gift cards cannot be purchased using your membership balance.
What if my payment is declined?
hradmin2022-10-04T13:46:19-07:00If your payment method is declined at any time during the membership, your member benefits will be unavailable to you until you successfully update your payment method. [...]
Can I transfer or put a hold on my membership?
hradmin2022-10-04T13:43:39-07:00Membership cannot be transferred to anyone else or put “ON HOLD.”
How much am I really saving?
hradmin2022-10-04T13:43:26-07:00You are saving a lot, especially when you stay on your regular recommended treatment plan (Botox treatments are recommended every 3-4 months). You can save a minimum of $105 [...]
Can I use CareCredit to pay for my membership?
hradmin2022-10-04T13:43:02-07:00CareCredit can be used to pay the monthly fee (but not for the whole year in advance).
Can I use my Alle points to pay for my membership?
hradmin2022-10-04T13:42:37-07:00Alle points can’t be redeemed towards your membership fees. However, Alle points will still be earned and applied to your treatments/products.
How is the membership billed?
hradmin2025-03-04T13:33:44-08:00Membership dues are charged on the first of each month to your saved payment method in clinic.
What if my bill is more than the money I have saved on my account?
hradmin2022-10-04T13:43:56-07:00You would pay the difference on the day of the treatment at the membership discounted price.
